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  • How do I get to the hotel?
    Our address is149 Linden Avenue, Long Beach, CA 90802. Since we are a contactless hotel, we will provide you with a code to enter the hotel on the day of your checkin. Scroll to the bottom of this page to see our map.
  • Do you allow smoking on property? In the rooms?
    The Broadlind Hotel is a smoke free property. Smoking violation will result in a $750 fine upon checkout.
  • I am having trouble completing the pre-checkin form, can you help me?
    The Broadlind Hotel is a self-checkin hotel with no front desk on site. All guests are required to complete the mandatory pre-checkin and incidental deposit form in order to receive the access codes for the hotel entrance and assigned room(s). Pre-checkin form instructions will be sent to the email and phone number associated with the reservation made. If you have not received information regarding the pre-checkin form or are having trouble accessing the form, please send the following information to reservations@broadlindhotel.com and/or text message to (833) 782-9522: - Your full name as it is on the reservation - Reservation ID # - Email - Phone #
  • Am I required to fill out an incidental form?
    All guests are required to complete the mandatory pre-checkin and incidental deposit form in order to receive their room access codes. Forms must be completed at least 24-hours prior to arrival or for same-day reservations. No reservation refunds for all incomplete and declined forms and forms received after 8pm. A copy of an ID is required with the form for all reservations to be confirmed. ID must match the same name on the reservation and credit card. No exceptions. Pre-checkin form instructions will be sent to the email and phone number associated with the reservation made. If you have not received information regarding the pre-checkin form or are having trouble accessing the form, please send the following information to reservations@broadlindhotel.com and/or text message to (833) 782-9522: - Your full name as it is on the reservation - Reservation ID # - Email - Phone #
  • Do you offer room service?
    No room service is offered. The Broadlind is a self sustaining hotel with each room containing a fully functioning kitchen. We also have our in-house restaurants and several nearby shopping centers, dining and groceries stores. Visit https://www.broadlindhotel.com/dining to learn more about our in-house dining.
  • What if I left something behind?
    If items are left behind we will hold onto it for 7 days after checkout. If item(s) are not claimed after 7 days, it will be discarded. If you recently checked out and think you might've left something behind, please email us at reservations@broadlindhotel.com and we will get back to you as soon as possible.
  • Do you have onsite parking? How much is parking?
    Onsite parking is available for $35 per night per vehicle. To request onsite parking, pre-checkin form must be completed first and requests may be submitted through the guest app.
  • Am I able to checkin early? Am I able to checkout late?
    We are happy to accommodate an early checkin or late checkout for a fee, and upon availability. Requests can be made from the Guest App after the Pre-Checkin has been completed.
  • Is there a place I can leave my bags prior to checkin or after checkout?
    A baggage hold is available for a fee. Requests can be made from the Guest App after the Pre-Checkin has been completed.
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